Mission Statement

To satisfy customers with cost-beneficial, innovative, quality and timely supply of

• a wide range of fasteners, both for industrial and domestic applications,

• related products and services, and

• solutions for all their fastening needs

based on knowledge and experience-based advice, and quick response

Quality Policy

• To exceed customer expectations in supplying quality goods and services

• Have ISO 9002 certification, Quality Manual and Quality System in place, but would like to go beyond that in continuously improving quality outcomes, and focussing on total quality management

• Provide quality products and services sourced from quality suppliers

• Well qualified, experienced and trained personnel with quality orientation

• Supply at competitive prices — value for money

• Carry out annual quality audits to continuously identify areas of improvement